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Twilio Customer Service Salaries

The median Customer Service compensation in United States package at Twilio totals $80K per year. View the base salary, stock, and bonus breakdowns for Twilio's total compensation packages. Last updated: 11/5/2024

Median Package
company icon
Twilio
Support Engineer
Denver, CO
Total per year
$80K
Level
L1
Base
$80K
Stock (/yr)
$0
Bonus
$0
Years at company
1 Year
Years exp
11 Years
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Vesting Schedule

25%

YR 1

25%

YR 2

25%

YR 3

25%

YR 4

Stock Type
RSU

At Twilio, Main RSUs are subject to a 4-year vesting schedule:

  • 25% vests in the 1st-year (25.00% annually)

  • 25% vests in the 2nd-year (6.25% quarterly)

  • 25% vests in the 3rd-year (6.25% quarterly)

  • 25% vests in the 4th-year (6.25% quarterly)

25%

YR 1

25%

YR 2

25%

YR 3

25%

YR 4

Stock Type
RSU

At Twilio, Main RSUs are subject to a 4-year vesting schedule:

  • 25% vests in the 1st-year (6.25% quarterly)

  • 25% vests in the 2nd-year (6.25% quarterly)

  • 25% vests in the 3rd-year (6.25% quarterly)

  • 25% vests in the 4th-year (6.25% quarterly)

25%

YR 1

25%

YR 2

25%

YR 3

25%

YR 4

Stock Type
RSU

At Twilio, Main RSUs are subject to a 4-year vesting schedule:

  • 25% vests in the 1st-year (25.00% annually)

  • 25% vests in the 2nd-year (2.08% monthly)

  • 25% vests in the 3rd-year (2.08% monthly)

  • 25% vests in the 4th-year (2.08% monthly)



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FAQ

The highest paying salary package reported for a Customer Service at Twilio in United States sits at a yearly total compensation of $176,336. This includes base salary as well as any potential stock compensation and bonuses.
The median yearly total compensation reported at Twilio for the Customer Service role in United States is $95,000.

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